I “do” data stuff for work. We look at patient experience in health and social care services. When I first joined, I (and colleagues) genuinely believed there was some revelatory nugget of insight (or even scandal) hidden away in the data. Now I’m just happy when our results affirm things everyone already assumes to be true, like working people would like increased access to evening and weekend appointments. Findings like people in poorer areas rely more on public transport, validates our research approach and methods. So, when we do find something slightly unexpected, it has a lot more credibility.

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